You can return your GolfGarb order for FREE via one of 10,500 Post Offices.

STEP 1: Please complete the returns section of the delivery note enclosed with your order ensuring that you fill in all relevant information. If you no longer have your delivery note then please enclose a separate piece of paper detailing your order number, details of the item(s) being returned and whether you would like an exchange or a refund.

Enclose your completed form with your parcel so that we can identify it once we receive it. An incomplete or missing form will delay the processing of your return.

STEP 2: Follow this Create Label link to create your Royal Mail freepost returns label.
You will receive an email from the Royal Mail with your label which you can either download and print at home OR alternatively, you can show a copy of the email with the QR code on your phone to the Post Office and they will print the returns label for you.

Please note: it can take up to 20 minutes for your Royal Mail label to appear in your inbox.

STEP 3: Obtain a proof of posting receipt at the Post Office in order that your parcel can be traced in the event of it going astray. Returned packages remain your responsibility until we receive them.

Please allow 7 working days for us to process the return. We will notify you by email once it has been completed.

Please note that only orders that meet the following conditions may be returned using Royal Mail Tracked Returns:
• Returned parcels must have specific dimensions no larger than 61cm L x 46cm W x 46cm D
• Do not affix the Royal Mail returns label to the product packaging (shoe boxes etc.)

EXCHANGES

If you would like to exchange an item, please tick the 'Exchange' box on your returns form and indicate which alternative item you would like.

If your preferred item appears to be unavailable please still indicate what you would like and we will endeavour to fulfil your request.

Should your desired exchange item be more expensive then we will contact you for additional payment.