Delivery Information

Orders are despatched Monday to Friday, except public holidays.

Parcels are delivered Monday to Friday, except public holidays.

Express Delivery Services have a 3pm daily cut off time for same day despatch.

When your parcel is despatched we will send you an email confirmation along with your tracking information.

    Australasia

    Australia

    • AU $19 per delivery for orders under AU $250
    • FREE Delivery on orders over AU $250
    • Royal Mail’s International Tracked Service - Australia Post will deliver in Australia
    • Allow 7 - 12 working days
    • Signature required upon receipt
    • Import duties and taxes are payable locally for orders over AU $500 in value.

    New Zealand

    • $19 NZ per delivery
    • Royal Mail’s International Tracked Service - NZPost will deliver in New Zealand
    • Allow 7 - 12 working days
    • Signature required upon receipt
    • Import duties and taxes are payable locally for orders over $550 NZ in value.

    UK Delivery

    Standard Delivery - Free on orders over £40

    • Parcels are sent using Royal Mail Tracked Service
    • Please allow 3 to 6 working days (Monday to Friday) for delivery
    • Signature may required upon receipt

    Express Delivery - £3.50 (Allow 2 working days)

    • Orders will be delivered by Royal Mail
    • Deliveries are made Monday to Saturday
    • Full tracking details will be sent on despatch
    • Orders must be placed before 3:00pm
    • Orders placed after 3:00pm will be sent the following working day
    • Orders placed at weekends or public holidays will be sent the next working day

    Next Day Delivery - £7.50

    • Orders will be delivered by Royal Mail
    • Deliveries are made Monday to Saturday
    • Full tracking details will be sent on despatch
    • Orders must be placed before 3:00pm
    • Orders placed after 3:00pm will be sent the following working day
    • Orders placed at weekends or public holidays will be sent the next working day

    Click & Collect

    • Available during our opening hours 9am to 5pm Monday to Friday in Box, Wiltshire
    • Select Click & Collect, we will call or email to let you know it is ready to collect. We aim to have it ready to collect within 2 hours.
    • Go to Click & Collect for details of our location and opening hours
    • Please note there are no changing facilities

    Scottish Highlands, Isle of Man, Northern Ireland

    • Standard Delivery is free for orders over £40 please allow 4 to 6 working days
    • Express delivery service £3.50 - Allow 2 to 3 working days
    • Royal Mail Tracked Service
    • Signature maybe required upon receipt

    Channel Islands

    • Please select your country as Jersey or Guernsey
    • Jersey Goods and Service Tax of 5% is automatically applied
    • Guernsey zero rate tax is automatically applied
    • Standard Delivery is free for orders over £40 please allow 4 to 6 working days
    • Express delivery service £5.00 - Allow 2 to 3 working days
    • Royal Mail Tracked Service
    • Signature maybe required upon receipt

    North America

    Canada

    • C$17 per delivery
    • Royal Mail’s International Tracked Service - CanadaPost will deliver in Canada - Please note there is no local tracking in Canada
    • Allow 7 - 12 working days
    • Signature required upon receipt
    • Import duties and taxes maybe payable locally for orders.

    United States of America

    • $12 per delivery for orders under $150
    • FREE Delivery on orders over $150
    • Royal Mail’s International Tracked Service - USPS will deliver in USA
    • Allow 7 - 12 working days
    • Signature required upon receipt
    • Import duties and taxes are payable locally for orders over $800 in value.